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- Microsoft Dynamics 365 Pricing
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- Dynamics 365 Pricing. Find the Dynamics 365 Application that's right for your Business. Looking for advice on the right technology solution for your organization, including the license requirements for a specific product or scenario? Whether you run a small business or a large corporation.
- Quite new to this Dynamics 365 licensing. Anyhow, would appreciate that someone could provide me guide or link to access to the pricing for Retail. As far I know and attended seminar for Dynamics 365 licensing, it does not mention about retail. Are they the same.
- Enable full relationship management for all your constituents, volunteers, and beneficiaries with Dynamics 365 Sales Enterprise—free for up to 5 users and discounted pricing of $23.80 per user/month for additional users.
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If you purchased storage in or after April 2019, or you have a mix of storage purchases made before and after April 2019, you'll see your storage capacity entitlement and usage by database, file, and log as it appears in the Microsoft Power Platform admin center today.
Dynamics 365 pricing and licensing enables businesses to leverage the power of Microsoft business management technology according to their needs and budgets. Dynamics 365 offers the end-to-end functionality that simplifies business processes and maximizes a cost-effective IT investment.
Data volume continues to grow exponentially, as businesses advance their digital transformation journey and bring data together across their organization. Modern business applications need to support new business scenarios, manage new data types, and help organizations with the increasing complexity of compliance mandates. To support the growing needs of today's organizations, data storage solutions need to evolve continuously and provide the right solution to support expanding business needs.
We're rolling out this feature now so check back if your user experience varies from the following content.
Note
For licensing information, see the Power Apps and Power Automate licensing guide.
If you purchased your Dynamics 365 subscription through a Microsoft partner, contact them to manage storage capacity. The steps below do not apply to partner-based subscriptions.
Licenses for the new storage model
The following licenses provide capacity by using the new storage model. If you have any of these licenses, you'll see the new model report:
- Dataverse for Apps Database Capacity
- Dataverse for Apps File Capacity
- Dataverse for Apps Log Capacity
To see whether you have any of these licenses, sign in to the Microsoft 365 admin center, and then go to Billing > Licenses.
Note
If you have a mix of legacy model licenses and the abovementioned new model licenses, you'll see the new model report.
If you have none of the legacy model licenses nor the new model licenses, you'll see the new model report.
Verifying your new storage model
Sign in to the Power Platform admin center, and then select an environment.
Select Resources > Capacity > Summary tab.
View the data on the Summary page.
The new licensing storage model looks like the following image.
Capacity page details
Summary tab
This page provides a tenant-level view of where your organization is using storage capacity.
To view the Summary page, select Resources > Capacity > Summary tab.
All tables of Dataverse, including system tables, are included in the storage capacity reports.
| Number | Description |
|---|---|
| (1) | Storage capacity usage
|
| (2) | Storage capacity, by source
|
| (3) | Top storage usage, by environment: The environments that consume the most capacity |
| (4) | Add-ons: Your organization's add-on usage details. See View capacity add-ons in Power Platform admin center |
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The actual files such as .pdf (or any other file attachment type) are stored in file storage. However, certain attributes needed to access the files are stored in the database as well.
Dataverse tab
This page provides similar information as the Summary tab, but with an environment-level view of where your organization is using capacity.
To view the Storage capacity page, select Resources > Capacity > Dataverse tab.
Note the following features:
| Feature | Description |
|---|---|
| Download | Select Download above the list of environments to download an Excel .CSV file with high-level storage information for each environment that the signed-in admin has permission to see in the Power Platform admin center. |
| Search | Use Search to search by the environment name and the environment type. |
| Details | See the next section for using the Details button () to see environment capacity analytics. |
Note
- The following environments don't count against capacity and are shown as 0 GB:
- Microsoft Teams
- Trial
- Preview
- Support
- Developer
- You can select an environment that's showing 0 GB, and then go to its environment capacity analytics page to see the actual consumption.
Environment storage capacity details
Select the Details button () on the Summary tab view to see an environment-level detailed view of where your organization is using capacity, in addition to the three types of capacity consumption.
The following details are provided:
- Actual database usage
- Top database tables and their growth over time
- Actual file usage
- Top files tables and their growth over time
- Actual log usage
- Top tables and their growth over time
Microsoft Teams tab
This page provides a view of the capacity storage used by your Microsoft Teams environments. Teams environment capacity usage doesn't count towards your organization's Dataverse usage.
To view this page, select Resources > Capacity > Microsoft Teams tab.
| Feature | Description |
|---|---|
| Download | Select Download above the list of environments to download an Excel .CSV file with high-level storage information for each environment that the signed-in admin has permission to see in the Power Platform admin center. |
| Search | Use Search to search by the environment name and the environment type. |
Add-ons tab
Use this page to view your organization's add-on usage details and to assign add-ons to environments. See View capacity add-ons in Power Platform admin center
Note
This tab only appears if you have add-ons included in your tenant.
Trial tab
This page provides a view of the capacity storage used by your trial environments. Trial environment capacity usage doesn't count towards your organization's Dataverse usage.
To view this page, select Resources > Capacity > Trials tab.
| Feature | Description |
|---|---|
| Download | Select Download above the list of environments to download an Excel .CSV file with high-level storage information for each environment that the signed-in admin has permission to see in the Power Platform admin center. |
| Search | Use Search to search by the environment name and the environment type. |
Changes for exceeding storage capacity entitlements
We're making changes for what happens when an organization's storage capacity is close to, or exceeds the capacity entitled or purchased via add-ons.
Notifications for capacity approaching storage limits will be triggered when any of the three storage capacities (database, file, or log) have less than 15% of space available. Another warning notification that admin operations could be impacted will be sent when any of the three storage capacities have less than 5% of space available. The final tier of notification will trigger when the tenant is ‘in overage’ (storage usage exceeds capacity entitlements), which will alert the admin that the operations below will no longer be available until the overage is resolved.
- Create new environment (requires minimum 1GB capacity available)
- Copy an environment (requires minimum 1GB capacity available)
- Restore an environment (requires minimum 1GB capacity available)
These notifications are sent out to tenant admins on a weekly basis. At this time, there is no option for the tenants to opt-out of these notifications or delegate these notifications to someone else. All tenant admins for a tenant will automatically receive these notifications.
Additionally, there will still be a notification banner in the Power Platform admin center when a tenant has exceeded storage capacity.
Example storage capacity scenarios, overage enforcement
You should be within limits for your entitled capacity for database, log, and file. If you have used more capacity than you're entitled to, you should buy more capacity or free up capacity. However, if you've overused database, log, or file capacity, review the following scenarios to understand when enforcement will be applied.
Scenario 1: Database storage is over capacity, overage enforcement
| Type | Entitled | Consumed |
|---|---|---|
| Database | 100 GB | 110 GB |
| Log | 10 GB | 5 GB |
| File | 400 GB | 200 GB |
This tenant is 10 GB over in database usage. Despite having 200 GB excess file storage, the tenant is considered to be in deficit. This tenant should free up storage or purchase more capacity.
Scenario 2: Log storage is over capacity, overage enforcement
| Type | Entitled | Consumed |
|---|---|---|
| Database | 100 GB | 95 GB |
| Log | 10 GB | 20 GB |
| File | 400 GB | 200 GB |
This tenant is 10 GB over in log usage and has only 5 GB available in database capacity. Therefore, the tenant is in deficit and should free up storage or purchase more capacity.
Scenario 3: File storage is over capacity, overage enforcement
| Type | Entitled | Consumed |
|---|---|---|
| Database | 100 GB | 20 GB |
| Log | 10 GB | 5 GB |
| File | 200 GB | 290 GB |
This tenant is 90 GB over in file usage. Despite having 85 GB available (80 GB database + 5 GB log) in storage capacity, the tenant is considered to be in deficit. This tenant should free up storage or purchase more capacity.
Example storage capacity scenario, no overage
Scenario 4: Log storage is over capacity
| Type | Entitled | Consumed |
|---|---|---|
| Database | 100 GB | 80 GB |
| Log | 10 GB | 20 GB |
| File | 400 GB | 200 GB |
This tenant is 10 GB over in log usage but has 20 GB available in database capacity. Therefore, the tenant isn't in deficit. Note that file storage excess entitlement can't be used to compensate deficits in log or database storage.
Actions to take for a storage capacity deficit
You can always free up storage, delete unwanted environments, or buy more capacity to be compliant with storage usage. To learn more about capacity add-ons, see the Dynamics 365 Licensing Guide or the 'Add-ons' section of the Power Apps and Power Automate Licensing Guide. You can work through your organization's standard procurement process to purchase capacity add-ons.
FAQ
Why is my storage consumption decreasing in database and growing in file?
We are constantly optimizing the Dataverse for ease of use, performance, and efficiency. Part of this ongoing effort is to move data to the best possible storage with the lowest cost for customers. File-type data such as “Annotation” and “Attachment” is moving from database to file storage. This leads to decreased usage of database capacity and an increase in file capacity.
Why could my database table size decrease while my table and file data sizes remain the same?
As part of moving file-type data such as “Annotation” and “Attachment” out from database and into file storage, we periodically reclaim the freed database space. This leads to decreased usage of database capacity, while the table and file data size computations remain unchanged.
Do indexes affect database storage usage?
Possibly. Database storage includes both the database rows and index files used to improve search performance. Indexes are created and optimized for peak performance and are updated frequently by the system by analyzing data use patterns. No user action is needed to optimize the indexes, as all Dataverse stores have tuning enabled by default. A fluctuation in database storage can be represented by an increased or decreased number of indexes on the database. Dataverse is continually being tuned to increase efficiency and incorporate new technologies that improve user experience and optimize storage capacity. Common causes for an increase in index size are:
- An organization making use of new functionality (this can be custom, out-of-the-box, or part of an update or solution installation).
- Data volume or complexity changes.
- A change in usage patterns that indicate new indexes are in need of reevaluation.
If Quick Find lookups are configured for data that's frequently used, this will also create additional indexes in the database. Admin-configured Quick Find values can increase the size of the indexes based on:
- The number of columns chosen and the data type of those columns.
- The volume of rows for the tables and columns.
- The complexity of the database structure.
Because custom Quick Find lookups are created by an admin in the org, these can be user-controlled. Admins can reduce some of the storage used by these custom indexes by doing the following:
- Removing unneeded columns and/or tables
- Eliminating multiline text columns from inclusion
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I just bought the new capacity-based licenses. How do I provision an environment by using this model?
You can provision environments through the Power Platform admin center. More information: Create and manage environments in the Power Platform admin center
I'm a new customer and I recently purchased the new offers. My usage of database/log/file is showing red. What should I do?
Consider buying additional capacity by using the Licensing Guide. Alternatively, you can free up storage.
Where can I read more about the new capacity offers?
Download the Licensing Guide to learn more.
I'm an existing customer, and my renewal is coming up. Will I be affected?
Customers who renew existing subscriptions can choose to continue to transact by using the existing offers for a certain period of time. Please contact your Microsoft partner or Microsoft sales team for details.
I'm a Power Apps/Power Automate customer and have environments with and without database. Will they consume storage capacity?
Yes. All environments will consume 1 GB, regardless of whether they have an associated database.
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Do I get notified through email when my org is over capacity?
Yes, tenant admins are notified through email on a weekly basis if their org is at or over capacity. Additionally, tenant admins will also be notified once their org reaches 15% of available capacity, and once more when their org reaches 5% of available capacity.
Why am I no longer getting storage notifications?
Capacity email notifications are sent weekly to tenant admins based on three different thresholds. If you're no longer getting storage notifications, check to see your admin role. It could also be the case that your org is over the three pre-defined capacity thresholds. In that case, you will not receive an email notification.
I'm an existing customer. Should I expect my file and log usage to change?
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Log and files data usage isn't expected to be exactly the same size as when the same data is stored by using database, due to different storage and indexing technologies. The current set of out-of-the-box tables stored in file and log storage might change in the future.
The capacity report shows the entitlement breakdown per license, but I have more licenses in my tenant and not all of them are listed in the breakdown. Why?
Not all licenses give per-user entitlement. For example, the Team Member license doesn't give any per-user database, file, or log entitlement. So in this case, the license isn't listed in the breakdown.
Which environments are counted in the capacity report?
Default, production, and sandbox environments are counted for consumption. Trial, preview, support, and developer environments aren't counted.
What are tables ending in “- analytics' in my capacity report?
Tables ending in “– Analytics” are tables used by one or more Insights applications, for example Sales Insights, Customer Service Hub, or Field Service and resource scheduling and optimization analytics dashboard to generate predictive insights and/or analytics dashboards. The data is synched from Dataverse tables. See More information below for documentation covering the installed Insights applications and the tables used to create insights and dashboards.
More information:
See also
Capacity add-ons
Automatic tuning in Azure SQL Database
What's new in storage
Free up storage space
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